It’s not new that I use my blog to complain.
Usually it’s about either someone I know or a dog that shows me no respect but not this time.
This time I am writing about my new dishwasher.
Why am I blogging about this? Because I’m telling on them!
On September 14th I sent the following letter to Bosch. ____________________________________________________________________________________________
To whom it may concern
On October 17, 2017 I ordered a Bosch dishwasher from Sears.
This was on the recommendations of family and Consumer Reports.
Shortly after I got it my glasses started breaking on occasion. I figured my glasses were too delicate but since there is a place for wine glasses on the top shelf I realized that that couldn’t be the case.
It continued happening even with hardier glasses.
After almost a year of this I decided to call Bosch customer service.
At first the woman on the line suggested that I wash my glasses separately but even she agreed with me that that didn’t make sense so she arranged for a repair man to come to my house.
He came yesterday.
He said that the water in my building was too hot.
He then turned off the heat on the drying cycle.
He said let them dry naturally.
He also suggested I don’t use the two longer cycles.
My response to all this was as follows:
1. If the water in the building was too hot then no dishwasher would work in this building.
2. I had had a Kitchen Aid dishwasher for about 20 years that never broke any of my glasses.
It doesn’t make sense to me that your advice is to not use several of the functions of this dishwasher as they are meant to be used.
I am attaching the information tags on the side of the dishwasher door and photos of my broken glasses.
I await your response to this query.
Yours very truly,
Mattie Matthews
____________________________________________________________________________________________
I got no response.
Since no one else in my building is complaining about their glasses breaking in their dishwashers I have to assume that they made the water in my building boiling hot only in my apartment on the day before I got this new piece of shit.
Since the repairman turned off the drying element after its last cycle I now have wet dishes and I can only use a few of the cycles and I am not happy.
I want to apologize to all of my readers for giving them this whiny pissed off entry.
What do I want from you?
Pity and advice.
Love and kisses,
Mattie
67 and dumped 